#127 JANUARY 2002

Michael Gannon’s ordeal—and our victory

HPO: Are deaf people complaining too much about being mistreated by salesclerks? After all, hearing customers get treated rudely, too!

Book Review: Flute Song Magic by Andrea Shettle

Readers’ Responses: What’s your favorite method of “long-distance” communication?

Letters: On ER, state schools for the deaf and public schools, and doctors’ misperceptions of Deaf culture